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For companies Exhibitor guide

Exhibitor’s guide

Important information and deadlines

  • Please check the billing details in the order confirmation and report any corrections to yrityspalvelu@messukeskus.com by July 30. Note that changes to billing details made after the invoice has been sent will incur an additional billing fee.
  • Order printed invitations by September 1, at the latest. Printed tickets can also be ordered for an additional fee via eMessukeskus. Printed tickets will be billed according to the quantity ordered. You can order printed invitations with your company name if the order is placed by September 1. The invitations will be printed with your company’s visibility name (standard black font).
  • Plan and order the necessary structures and furniture for your booth by September 5, to get the best prices. Prices increase by 20% on September 6, by 50% on September 27, and by 100% on October 10.
  • Update your company profile in eMessukeskus by September 7. Check your visibility name by September 7 to ensure it appears in the printed exhibition information.
  • If you have ordered or your booth includes graphic products, please remember to submit the necessary materials to graphics@messukeskus.com by September 12, 2024. A 50% rush fee will be added to orders for materials submitted late.

Thu, October 17, 2024: Exhibition from 9 AM to 5 PM &
– After Work from 5 PM to 7 PM & additional fee event FarmAlive: Portion Boys from 5 PM to 10 PM

Fri, October 18, 2024: Exhibition from 9 AM to 5 PM &
– After Work from 5 PM to 7 PM

Sat, October 19, 2024: Exhibition from 9 AM to 4 PM

Check the construction schedules and entrances in advance.

Book your accommodation at the Holiday Inn – Expo hotel adjacent to the exhibition centre. As an exhibitor you will get a discount of 11% off the daily price. We recommend to book early – the hotel is very popular during the exhibitions.

eMessukeskus allows you, for example, to manage all orders related to your participation, invite customers to events, send badges, update your company profile and announce your stand programme.

Register co-exhibitors participating in your joint stand through eMessukeskus on the Co-exhibitors -page on 7 August 2024 at latest and ensure their visibility in the event info. Co-exhibitors will be granted their own company-specific account and ID to use eMessukeskus. Co-exhibitors can also edit their company profile (update the marketing name, upload logo, etc.) in eMessukeskus account on the Update your company profile -page.

Co-exhibitors will be charged a registration fee according to the event-specific participation conditions. The registration fee for co-exhibitors for this event is 430€ + VAT.

Check your invoicing details on the order confirmation and send any comments to yrityspalvelu@messukeskus.comby 30 July 2024.  

Please note that changes made to the invoicing details after the invoice has been issued are subject to an additional charge.

Some of the list scammers we are familiar with are:

ExpoGuide, The FAIR Guide, UTP Digital Directories (fairguide.com), (Construct Data Publishers Verlas AG), Euro Business Guide, Eu company Directory European City Guide, The Millennium Guide, The European Internet Guide, The International Fax Directory or IT&T fax directory Europa-Club & World Travel Register, 1st European City Guide, The Tour and Travel Guide, Verlag Fax Directory, Classified Telefax Pages cdnet.at

These companies offer paid visibility to many of our exhibitors in foreign exhibitor directories and often send along a pre-filled list information form. The international association of trade fair organizers UFI has taken countermeasures, seeking to prevent the operation of these companies through legal means and warns its member companies about list scammers. Many countries’ trade fair organizers (including Messukeskus) have published guidelines on their websites for those targeted by groundless billing schemes.

Messukeskus has no affiliation with this company or list, and we are unaware of any benefit or visibility this list could bring to the company. The best way to ensure the accuracy of the list is always to verify with the trade fair organizer.

ACTION:

  • If you are unsure in the future whether a list information request is related to your own participation in a trade fair, contact your contact person at Messukeskus.
  • If you have already responded to such a scam information request and received an invoice, do not pay the invoice. You can send a message to the sender of the invoice stating that you will not pay the invoice. It is not advisable to react further to these invoices and collections. In practice, foreign scam firms do not have the means to collect sums for their groundless services.

Communications and marketing

Don’t forget to share your event participation and new product releases taking place during the event in your own marketing and communications channels such as social media. You can use the event logos, banners and images to advertise your attendance without restrictions.

We are publishing a list of all the exhibitors on event website, so please update your company information by then.

The company name you provided to the sales manager when confirming your event participation will be updated in the list. If you wish to make changes to your company’s marketing name, please do that in eMessukeskus – Market your participation.

In addition to the marketing name, you can easily upload your company logo, a link to your company website and any other information you would like to share with visitors (videos/photos). Please provide all the necessary information about your company at least two-three months prior to the event so that visitors have enough time to get to know the companies attending the event.

Please note that the visibility name must be updated by September 7, 2024, to ensure it appears in the printed exhibition information. The exhibition information will be distributed to visitors.

This event uses electronic eInvitations which allows you to reach hundreds of customers with just one click, and traditional printed invitations.

The invitation contains a personalized code which your customer can use to skip payment on the event’s registration form. Each code can be used only once. We encourage visitors to register in advance to avoid lines at the registration machines at the exhibition centre’s entrances.

The eInvitation can be customized with your own greeting and photos. The eInvitation tool and instructions can be found through eMessukeskus under Invite your customers.

You can send electronic tickets via the “Invite Your Customers” page on eMessukeskus. You can send an unlimited number of eTickets – they will be billed after the event based on the number of tickets used (i.e., scanned at the entrances), taking into account any complimentary tickets included with your booth.

If you wish to exchange all or some of the eTickets included with your booth for printed tickets, please notify asiakaspalvelu@messukeskus.com.

Printed tickets can also be ordered for an additional fee through eMessukeskus. Printed tickets will be billed based on the quantity ordered. It is recommended to send printed tickets to your customers in advance; they cannot be left at Messukeskus service points for pick-up. You can also order printed invitation cards with your company name. The invitations will be printed with your company’s visibility name (standard black font) if you place your order by September 1, 2024. Printed invitations can also be ordered after this date but no later than September 25, 2024, to ensure timely mailing.

Actively contact journalists and influencers inviting them to visit your stand. Publish press releases through eMessukeskus on the Market your participation -page and submit printable versions to our Press Centre, which is open during the event opening hours. You can recognize journalists by their PRESS badge and bloggers along with social media influencers by their CONTENT CREATOR badge. The event is attended by numerous media outlets.

Please advise the Communications Manager of the event your stand should include new releases, performers, a specific program, press conferences or other activities that could interest the media. This will ensure that overlapping events can be avoided.

Communications Specialist Teija Armanto, puh. +358 50 376 0804 , teija.armanto@messukeskus.com

Visitors look in advance for information about what the event has to effer and what will be happening at the stands. Does your stand offer a specific programme during the event? The programme can include product presentations, speeches, challenges, competitions or even tutorials. Update the program through eMessukeskus on the Programme -page to ensure its publication on our event website – this will guarantee you additional visibility completely free of charge.

Stand construction

Depending on your needs, we can deliver a customised stand plan with implementation, or you may choose an option from our ready-made stand collection to suit your needs. Reusability of structural materials and energy efficiency in lighting are key aspects of our stand packages.

If you have ordered graphic products or if your stand includes graphic products, please remember to send the necessary materials to graphics@messukeskus.com by 12 September 2024 at the latest. A 50% surcharge will be added to orders submitted late.

Materials required for graphic products:

  • Print-ready PDF files (please check the material guide that came with your order confirmation)
  • Header texts/logos

We price according to price periods. The earlier you place an order, the more you will save on the required products and services. Furthermore, you can ensure the availability of necessary products. Structures and furniture can be ordered through eMessukeskus under Order products and services. Placing your order by 5 September 2024, you will acquire the products at a lower cost. Save money by placing your order in advance!

  • On 6 September 2024 prices will increase by 20%
  • On 27 September 2024 prices will increase by 50%
  • On 10 October 2024 prices will increase by 100%

More information: osastopalvelut@messukeskus.com

You can conveniently send access passes to your exhibition team members’ email or mobile phone via eMessukeskus. The “Send Access Passes” tool is available in the event workspace on eMessukeskus.

You can create as many access passes as you need. The exhibitor’s access pass is for your booth’s event staff. The pass is personal and valid during the event’s setup, exhibition, and dismantling periods. The access pass must be visible during the event and grants entry to the exhibitors’ break area and access to purchasing benefits (e.g., exhibitor lunch).

The builder’s access pass is valid during the event’s setup and dismantling periods. The builder’s access pass is free of charge, and builders do not need to print the pass.

The event uses passes that can be printed at the event entrance. You will receive a confirmation email with a QR code, which you can use to print your pass at the entrance or the Exhibition Office. A lanyard for the pass will also be provided on-site. Every exhibitor must wear a printed pass around their neck.

During the exhibition

A barrier-free parking system Autopay by Europark is in use at Messukeskus. Parking charges are collected by Europark.

The entire Messukeskus area is a paid parking area, including the indoor exhibition halls. Parking is free for one hour (60 min) for loading, construction and unloading. Exhibitors who have been in the area for less than 60 minutes may drive out of the area without paying for parking. If unloading takes more than 60min, a parking fee must be paid. Please remember to drive out the same way you came in so that the boomless parking system registers your car.

The Exhibition Office assists exhibitors and constructors during the construction and opening hours of the event regarding matters such as stand orders.

Exhibition Office Opening Hours:

Tue, October 15, 2022: 9 AM – 5 PM
Wed, October 16, 2022: 9 AM – 7 PM
Thu, October 17, 2022: 8 AM – 5 PM
Fri, October 18, 2022: 8:30 AM – 3 PM
Sat, October 19, 2022: 8:30 AM – 3 PM

NoHo Partners is responsible for the restaurant services at Messukeskus.

The NoHo partnership offers our corporate clients convenient electronic snack, drink, and lunch vouchers. You can order product vouchers with QR codes for the desired amount and distribute them to users via email. The voucher’s QR code serves as a payment method at the restaurant cash registers. Vouchers are billed based on usage.

Orders for snack, drink, and lunch vouchers, as well as booth catering, are made through the restaurant services online store. If you don’t already have one, create a corporate account in the online store. After that, you can select the products you want.

You can reach the Restaurants & Event Catering sales team by email: messukeskus@noho.fi or by phone +358 41 732 3712, the sales service is open Mon-Fri from 9 a.m. to 4 p.m.

On-site exhibitor restaurant service during the event: phone: +358 41 732 3862

The Exhibitors’ Lounge is open during the opening hours of the event. The Exhibitors’ Lounge can be found on the 2nd floor in Siipi conference area. The door code is presented on the exhibitor pass.

You are welcome to come and enjoy a cup of coffee in the Exhibitors’ Lounge. The space has a small kitchenette together with toilets and showers.

Never leave valuables accessible when the exhibition day ends. Take care of all necessary insurances and consider renting possible safety accessories such as showcases, locks or security cables for computers and / or monitors.

In like manner we are prepared to take care of other possible security needs regarding your stand. These needs can be addressed with our security services partner Securitas. Read more about the available security services on eMessukeskus under Products & services in the category Safety (underStand services).

Mark items delivered to our Construction Service as follows:

Messukeskus Helsinki / Name of the event
Name of the exhibitor, stand number
Contact person and tel. number
Messuaukio 1
FI-00520 HELSINKI, FINLAND

Corporate customers can connect to the Messukeskus Exhibitor wireless network at Messukeskus. This network is separate from the Messukeskus network used by our visitors.

We will provide the password in a customer message before the event, but you can always find the password in eMessukeskus.

We are also able to meet any additional corporate network needs, wired or wireless, which you can explore on eMessukeskus. Our contact person can also help with any practical questions you might have.

Sustainability

We encourage our stakeholders and participating companies to act with sustainability in mind. Before attending, consider your supply chain and the solutions you use for booth design, logistics, and during the event. Plan resources and procurement quantities to minimize waste. Think ahead about the possibilities for reusing materials and structures. The contact person at the Helsinki Expo and Convention Centre is happy to assist with implementing sustainable participation solutions. Ask for more details!

The environmental fee for the Expostart includes a share of the waste management and sorting expenses. You can leave small trash and the removed and rolled-up carpet from your booth. Do not leave the booth and wall structures or decorations such as balloons or banners at the Helsinki Expo and Convention Centre. After the event dismantling, your booth space must be clean and empty. Please take large waste to an external recycling station. Alternatively, you can leave them at your booth, and we will charge for sorting and logistics. Please arrange waste sorting in advance with your contact person.

Familiarize yourself in advance with the options available for participating responsibly. Together, we can reduce the event’s carbon footprint!